Privacy Policy

Last Updated: August 6, 2025

SunSense AI (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website (https://sunsenseai.com) and related services and tools (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

We collect information in two main ways:

a. Information You Provide Voluntarily

  • Account Information: Name, email address, username, and password during registration.
  • User Content: Images, prompts, file uploads, and descriptions submitted when using our AI tools.
  • Communication: Inquiries, feedback, and messages sent to us.

b. Information Collected Automatically

  • Usage Data: Pages visited, tools used, session durations, and interaction logs.
  • Device Information: IP address, browser type, device type, operating system, and referral sources.
  • Cookies & Tracking: We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie settings in your browser.
2. How We Use Your Information

We process your data for the following purposes:

  • To provide, operate, and improve our Services
  • To manage user accounts and authenticate access
  • To deliver AI-generated content and downloadable digital files
  • To monitor platform performance and enforce usage limits
  • To communicate with you regarding support, updates, and promotional offers (with your consent)
  • To process payments and manage paid plans
  • To detect, prevent, and mitigate fraudulent or unauthorized use
  • To comply with legal requirements and enforce policies

We process your data based on legitimate interests, contractual obligations, legal compliance, and, where applicable, your consent.

3. Image & File Handling

For image-processing services (e.g., AI visual tools), the files you upload are used only during the session and are not stored long-term. These files are not linked to your account after the analysis is completed.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: With trusted vendors (e.g., hosting, analytics, payments, AI providers) bound by confidentiality and data protection agreements
  • Legal Compliance: If required by law, court order, or governmental request
  • Business Transfers: In the case of a merger, acquisition, restructuring, or asset sale
5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal or contractual obligations

You can request account deletion and associated data removal by contacting: info@sunsenseai.com.

6. Data Security

We employ organizational and technical safeguards to protect your data from unauthorized access, misuse, or disclosure. While no system is 100% secure, we regularly evaluate and enhance our security practices.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to certain data processing
  • Withdraw consent (where applicable)
  • Request data portability

To exercise any of these rights, contact us at info@sunsenseai.com. We may request verification of your identity.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or as required by local laws). We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

9. International Data Transfers

Our servers and third-party providers may be located in countries outside your own. By using our Services, you consent to the transfer and processing of your data in these locations, which may have different data protection standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify you via email or through the platform. Please review this page regularly to stay informed of updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out:

SunSense AI
📧 Email: info@sunsenseai.com
🌐 Website: https://sunsenseai.com